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First kitchen End of October,worried


(coys84) #1

Have just finished a kitchen and extension yesterday and have now been asked if i would hand paint the kitchen.
It has been done years ago but was done badly,it was never primed and is chipping back to the old varnish in places.They know it wasn’t done right last time and said they just want to freshen it up a bit.
What way would i tackle this? I was thinking degrease with krud kutter if i can get hold of some,cover stain tinted ,2 coats of eggshell.
The last person who done it never even took the doors off as you can see where he hit the hinges.


(dave D9 decor) #2

The starting point in this is your customers quote ‘just want to freshen it up a bit’

All the advice for techniques to achieve top end, quality finish is here on TP

However sometimes a customer asks ‘just to freshen it up’ on a very small budget and maybe not spend out on top end finish.

when faced with this i always spend time asking customers questions about their expectations, budget, finish, timescale etc. And it is possible to offer alternative ‘budget’ and ‘quality’ quotes for work. (by budget i don’t mean painting over hinges!)

However it is whether you would be happy to put your name to work that may not be to your highest standard.

Personally I always have the discussion, listen to clients expectations and have open discussion about ‘buy cheap and pay twice,’ the consequences of poor prep etc etc and give valid reasons why I don’t compromise on prep, priming and finish and then submit my written quote.

this answer may be way off the mark, sorry if it is! but I don’t think I can add anything to the techniques and expertise already on the site

good luck with it all, and as many TP specialists say about kitchen cabinetry theres a lot of mental focus and determination required!


(Andy Crichton) #3

[quote]Quote from dave D9 decor on September 28, 2013, 09:10
The starting point in this is your customers quote ‘just want to freshen it up a bit’

All the advice for techniques to achieve top end, quality finish is here on TP

However it is whether you would be happy to put your name to work that may not be to your highest standard.

good luck with it all, and as many TP specialists say about kitchen cabinetry theres a lot of mental focus and determination required!
[/quote]

You are spot on Dave.

You can’t really work to the client instructions beyond colours and finish, which are of course the client’s final word. How the end result is achieved has to be completely down to the kitchen painter’s discretion. And if you are in it for the long haul Chris, you have to do it right. All or nothing really.

You have the skillset to paint kitchens, in that you can do all the processes and after doing a few kitchens you would be able to do the work in the right order and start making efficiencies. So you know what is involved to prep, prime and 3 coats. If you know the time involved, and if you stick to the correct standards, and arent in the business of losing money, then the price to make their kitchen look nice again can’t be peanuts.

If that approach works out too pricey for the client, you should pass on it and hope they dont get a repeat of the last time, with another low baller. Your reputation and self respect as a professional will be intact!

As a for instance, one job in 2009, the homeowner told me that the painting of their dark oak kitchen was a definite stop gap solution, because they had planning permission to extend the kitchen and in a couple of years they would be ripping out and starting again. So just brighten it up for us please. They baulked at the price, but I stuck to my guns as always, and after shopping around, they had me do it. That was 2009, and the kitchen is still there.

So if I had just rolled over and given it the bare minimum at a juicy price, it may not be in much of a state today. The original brief will have been long forgotten, and they would be staring at a poor example of a painted kitchen, thanking me for nothing, and telling their friends what a waste of space that kitchen painter is.

If you want to get into kitchen / furniture painting, get used to having to deliver “bad news” to clients every time, because it is rarely a cheap as chips project.


(coys84) #4

I said to her that I’ve never done on before but know by looking at it that it wasn’t done right the first time and that i’d feel uncomfortable doing it as it would be hard for me to get it looking good due to the previous painter and that when asked who painted your kitchen it would be Chris the painter did that.
She understands what i’m saying and insists it is just to freshen it up but it would be playing on my mind that my name is on it,which is why i have previously turned them down.


(dave D9 decor) #5

i know i’ve put this quote on forum before
(it’s from my old boss at John Lewis)

“Quality will always be remembered long after the price is forgotten”

and i’d add ‘reputation’ to that too!!


(coys84) #6

She’s not getting it done now,said she will wait until next year


(Andy Crichton) #7

[quote]Quote from coys84 on October 19, 2013, 08:50
She’s not getting it done now,said she will wait until next year[/quote]

Hi, it’s next year! Is the kitchen being done soon?


(coys84) #8

[quote]Quote from Andy Crichton on January 19, 2014, 12:02

[quote]Quote from coys84 on October 19, 2013, 08:50
She’s not getting it done now,said she will wait until next year[/quote]

Hi, it’s next year! Is the kitchen being done soon?[/quote]

Hi, sorry only seeing this now. No this kitchen didn’t get done and I’m glad as I wasn’t comfortable doing it. I’ve been on a course doing something different since January so haven’t done much painting this year.
I’m starting a couple of rooms for people I’ve done a lot of work for previously and I’ve to do their kitchen which I’m looking forward to doing.
Its only a small size kitchen so a good starting point and was previously sprayed and seems sound.


(Andy Crichton) #9

Thanks for the update, hope the course went well

cheers