Merchants You want a product that isn't readily available. You want to talk to a merchant who actually knows their product line. You want to have your order dealt with promptly, delivered fast, and if anything ever did go wrong, you would expect some cracking customer service. You will like these folks then!<br><br>
Manufacturers Manufacturers talking direct to the end user - this is a superb opportunity for dialogue, input and feedback to help everyone in the chain.